Hello IceHolly! Thanks in advance for the help. I am unable to navigate the chapters because my navigation bar seems to be frozen. It shows the first few chapters of the first book, but I can't move beyond that point. I believe that I'm caught up on everything that's available at this time, but I would like to go back and do a few chapters again. (Love flinging those gnomes) Is there a way to get this moving again before new chapters are available?
Hi! :) Hmm, I know a couple of other people have also had this problem with the frozen bar, so it might be a larger problem with Pottermore itself - but in any case, I’d suggest to 1. try clearing your browser’s cache (how-to for Chrome, Firefox, Explorer, for Macs I believe there is a ‘Reset Safari’ option), and 2. switching to another browser entirely if a cache clear does not remedy the problem (I use Firefox and my bar is working as normal, so maybe give that a try if you use this method).
If that still doesn’t work, I’d advise sending in a bug report to Pottermore - login and then follow this link, click on ‘What’s Next’, then ‘Need more help’, and from there you can write in (remember to include which browser you are/were using when it occured, and your OS if you know it).
Also, a temporary band-aid solution would be to simply type the moment location into the address bar - for example gnome-flinging (yay! :) is pottermore.com/en/book2/chapter3/moment3 (or the ‘en’ replaced with your language abbreviation if you don’t want English).
Best of luck!